Logistics News: Covid-19

MSC network outage resolved after confirmed malware attack

MSC’s internal systems are now fully functional following a network outage over Easter weekend at the company’s Geneva headquarters, which has been confirmed as the result of a malware attack.

All MSC booking options and the website msc.com are available again after the shipping line took precautionary measures to limit access while investigating the details of the incident and trying to ensure the integrity of its systems.


NFUS issues Drop ’n’ Go reminder on farm deliveries

NFU Scotland (NFUS) has issued a Drop ’n’ Go guide with advice for farmers receiving essential deliveries of inputs such as fertiliser and animal feed.

The guide asks farmers to leave hand sanitiser, or soap near an easily accessible outside tap, to allow drivers to wash their hands after making a delivery.

It asks farmers to identify a specific drop-off point, and have this agreed ahead of time, to minimise contact with delivery drivers.

Click here for more information.


Coronavirus food supply inquiry launched by EFRA committee

A probe into the coronavirus’ impact on food supply has been launched by the Environment Food and Rural Affairs (EFRA) committee. Read more here.


MSC network outage persists

A data centre outage at the Mediterranean Shipping Company (MSC) headquarters in Geneva continues to limit the carrier’s booking services four days after the problem first emerged.

As reported in World Cargo News, MSC has said it cannot rule malware as the cause of a network outage that struck its data centre in Geneva. In recent weeks there have been an increasing number of warnings that the coronavirus pandemic would lead to a rapid escalation in the incidence of cyber crime.

As well as people working remotely creating security vulnerabilities, coronavirus has severely disrupted normal business patterns, especially in terms of the number and origin of emails and advisories that are now being circulated. Several agencies, including the UK’s National Cyber Security Centre, have issued warnings about a significant spike in cyber crime at this time.


Toll transport hack leaves customers demanding answers on parcel delivery delays

Customers awaiting parcel deliveries from transport company Toll say they have been left in the dark about major delays caused by a cyber attack on the company's IT systems, as reported in ABC News. 

The company said the hacking occurred 11 days ago and had forced it to shut down "a number of systems across multiple sites and business units", causing ongoing disruptions to distribution.

Customers wanting to track the progress of orders online have been met with error messages.


Logistics sector gets Government letter as proof of essential working

On 30th March the Road Haulage Association and Freight Transport Association received a confirmation letter from DfT confirming that the work of the logistics sector is essential and should continue to the greatest extent possible through the Covid-19 crisis.

Commenting, RHA chief executive Richard Burnett said: “The last few days have seen much uncertainty as regards the definition of ‘essential workers’ and this confirmation from DfT’s Co-Director for Road Safety, Standards and Services, Ben Rimmington, formalises the work of those that are keeping the economy moving. This applies to all supplies chains - not only those for food and medical supplies.

“We would urge employers to provide drivers with a copy of the letter that can be shown if needed.”

All travel related to the operation of logistics or necessary travel by logistics workers to places of work such as distribution centres is considered ‘essential travel’ in the context of current restrictions.

Concluding, Richard Burnett said: “We have worked closely with our colleagues at the FTA to achieve this and I am delighted that the hard work has paid off.

We need still need greater recognition from the Prime Minister as regards the great work this industry is doing by keeping the nation fed. The importance of integrated transport which businesses need to keep running, should also be acknowledged.”


Call for logistics professionals to come together

As reported in UK Haulier, The Chartered Institute of Logistics and Transport (CILT) has launched an initiative to bring together logistics and passenger transport operators in urgent need of supply chain resources.

The initiative, backed by the Road Haulage Association (RHA), the Freight Transport Association (FTA) and the Confederation of Passenger Transport (CPT) matches organisations together so that those who have capacity can help those organisations in need, such as the NHS and the grocery retail sector.

Register on the CILT website if:

  • your organisation needs urgent support
  • you’re a driver in need of work
  • your organisation has capacity to support others in need

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